Privacy Policy

DATAISOL (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit dataisol.com or engage us for services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our website.

1. Information We Collect

We may collect the following categories of information:

• Contact information — name, email address, phone number, and company name submitted through contact forms, booking requests, or project inquiry forms.
• Usage data — pages visited, time spent on pages, browser type, device type, IP address, and referral source, collected automatically via analytics tools.
• Communications — any messages, project briefs, or feedback you send us directly via email or our website forms.
• Cookies and tracking data — see the Cookie Policy section below.

We do not collect sensitive personal data (payment card details, national ID numbers, health data) through this website.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and project requests.
• Schedule and conduct discovery calls or consultations.
• Deliver contracted services and communicate project updates.
• Send relevant updates, case studies, or insights you have opted in to receive.
• Improve our website content, user experience, and service offerings.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Third-Party Services

Our website and services are built on and integrated with the following third-party platforms, each with their own privacy practices:

• Vercel — website hosting and edge delivery. Vercel may process request logs including IP addresses. See Vercel's Privacy Policy.
• Sanity.io — content management system (CMS) used to store and serve our website content. See Sanity's Privacy Policy.
• Google Gemini API — used internally to assist with AI content generation for our services. No personal data submitted through contact forms is passed to the Gemini API.
• Google Analytics (if enabled) — we may use Google Analytics to understand website traffic. This service uses cookies and may collect anonymised usage data. You can opt out via Google's opt-out tool.
• Email service providers — we use email services to communicate with you. Emails are stored on our email provider's servers.

4. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Specifically:

• Contact form submissions are retained for up to 2 years for follow-up purposes.
• Client project data is retained for the duration of the engagement plus 5 years.
• Analytics data is retained according to the settings of the applicable analytics platform.

When data is no longer required, it is securely deleted or anonymised.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include HTTPS encryption, access controls, and secure credential management.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access — request a copy of the personal data we hold about you.
• Correction — request that we correct inaccurate or incomplete data.
• Deletion — request that we delete your personal data, subject to legal obligations.
• Objection — object to certain types of processing, including direct marketing.
• Portability — request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@dataisol.com. We will respond within 30 days.

7. Cookie Policy

Our website uses cookies — small text files placed on your device — to enable core site functionality, remember your preferences, and gather analytics data.

• Essential cookies — required for the website to function. Cannot be disabled.
• Analytics cookies — help us understand how visitors interact with the site. These are optional and can be refused via your browser settings or an analytics opt-out tool.

Most browsers allow you to control cookies through their settings. Disabling cookies may affect the functionality of certain parts of the website.

8. Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page indicates when the policy was last revised. Continued use of the website after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact:

DATAISOL
Lahore, Pakistan
info@dataisol.com
dataisol.com